You can delete your Learn to Speak Easy account, and the data that goes with it, at any time. Here’s how, and what happens when you do.
In the app
Sign in to the app, open Settings and choose Delete account, then confirm. Your account is deleted straight away.
By email
If you can’t sign in, email hello@learntospeakeasy.com from the email address on your account and ask us to delete it. We’ll delete it and confirm by email within one month.
What we delete
When you delete your account, we delete your profile, recordings, transcripts, feedback and practice history, remove you from our mailing list, and cancel any web subscription.
What we keep, and for how long
- Billing records: we keep them for as long as tax law requires, currently six years.
- Analytics and error records linked to your account are deleted within 30 days.
- Deleted data can remain in encrypted backups for up to 30 days before it’s overwritten.
- Recordings and transcripts already sent for AI feedback are kept by OpenAI and Anthropic for no more than 30 days, for safety monitoring.
App Store and Google Play subscriptions
Deleting your account, or the app, does not cancel a subscription bought through the App Store or Google Play. Cancel it in your device’s subscription settings, before or after you delete your account. A subscription bought on the web is cancelled for you.
For more about how we handle your data, read our Privacy notice.
Questions about this?
Email hello@learntospeakeasy.com and a real person will reply.